Emergency Management

Emergency events can occur at any time with little or no warning. They  rapidly spread and can cause diverse and widespread impacts across the community.

The Port Augusta City Council can help to minimise these threats and contribute to the safety and wellbeing of its community by participating in local emergency management alongside neighbouring regions. The Port Augusta City Council Emergency Management Framework forms part of Council’s commitment to emergency management planning and ensures that Council has a coordinated and planned management of emergencies.

For the purpose of emergency management, South Australia is divided into 11 Emergency Management Zones. Port Augusta City Council is part of the Far North Zone together with The Flinders Ranges Council, Roxby Downs Council, District Council of Coober Pedy, Outback Communities and the APY Lands.

After an emergency event State Government Recovery information and resources can be found at SA.GOV.AU.

Authority and the Key Hazards and Risks relevant to the Far North Zone have been assessed and summarised in the Far North - Key Hazards & Risks summary

Refer to the SES Emergency Kit Checklist or the following website links and emergency apps for contact details and emergency incident information.

The following website links and emergency apps provide contact details and useful emergency incident information:

Triple Zero

Stay focused, stay relevant, stay on the line ...

  • Is someone seriously injured or in need of urgent medical help?
  • Is your life or property being threatened?
  • Have you just witnessed a serious accident or crime?

If you answered YES call Triple Zero (000). Triple Zero calls are free.

Metropolitan Fire Service

The South Australian Metropolitan Fire Service (MFS) is the primary provider of structural firefighting services to the State of South Australia.

If the matter is life threatening… Call Triple Zero (000).

Country Fire Service

The South Australian Country Fire Service (CFS) serves communities through dedicated volunteers delivering professional fire and rescue services to outer metropolitan, regional & rural South Australia.

If the matter is life threatening… Call Triple Zero (000).

State Emergency Service

The only way to request SES attendance for an emergency response OR non-emergency response is by calling 132 500.

If the matter is life threatening… Call Triple Zero (000).

SA Power Networks

SA Power Networks is South Australia’s sole electricity distributor which delivers power to over 900,000 homes and businesses.

From their website you can:

  • Report problems
  • View and track power outages
  • Sign up for SMS alerts
  • Obtain safety information on electricity at the home, during bushfires and severe weather

Faults and emergencies can also be reported by calling 13 13 66 (all hours)

SA Water

SA Water provides water and sewerage services to most of South Australia.

From their website you can:

  • Report faults to water or sewerage services
  • View and track faults and service Interruptions

Faults and service interruptions can also be reported directly by calling 1300 729 283 (all hours)

Disasters: prepare and stay safe

Local Government Association link for Emergencies and Safety

Primary Industries & Regions SA

Report illegal activity or suspected sightings of pests or disease.

  • Fishwatch hotline: 1800 065 522
  • Fruit fly and quarantine: 1300 666 010
  • Emergency animal diseases: 1800 675 888
  • Emergency plant pest: 1800 084 881
  • Agriculture & animal services: 1800 255 556

APP: Emergency+

Australia’s Triple Zero Awareness Working Group has developed a smartphone app for iOS, Android and Windows devices to:

  • provide the caller with information about when to call Triple Zero
  • provide the caller with information about who to call in various non-emergency situations

APP: Red Cross

The Red Cross First Aid App is a comprehensive guide to first aid and CPR, giving you access to the most up to date first aid information anytime, anywhere.

  • Use the interactive quizzes on the App to refresh your first aid knowledge learnt at a Red Cross first aid training course.
  • Instructions are clear and easy to use with helpful videos and images.

APP: Bureau of Meteorology

The Bureau of Meteorology's weather app, BOM Weather, gives you the most accurate weather information at your fingertips, including:

  • Current conditions
  • Forecasts
  • Radar and Warnings

APP: Get Prepared

Get Prepared is an app that helps you connect with your key support people, accomplish simple tasks to make you and your loved ones safer, and protect the things that matter most to you.