National Broadband Network switched on across Port Augusta

The nbn™ network is rolling out in across the City of Port Augusta.  It’s now available to residents and businesses in parts of Wami Kata, Port Augusta,  Stirling North, and Port Augusta West.  Click on the rollout map to see the coverage; or visit www.nbnco.com.au

The nbn™ network is Australia’s new landline phone and internet network, designed to provide you with access to fast and reliable phone and internet services no matter where you live.

The nbn™ network can open up many opportunities for homes and businesses:

• Experience fast downloads, with multiple people and devices operating in the home or business at the same time^
• Smooth video conferencing takes the frustration out of face to face contact with loved ones or work colleagues
• Kids can unlock their full potential by having fast access to online educational tools
• Access to a fast connection can help businesses and employees enhance productivity^

nbn has started mailing residents and businesses with information on how to switch to the nbn™ network, with information about what to do next.  You can also find out when the nbn™ network is available by checking your address at nbnco.com.au or by calling 1800 687 626.

In cooperation with council nbn will also be conducting local community and business information forums on how to connect the nbn™.  They will also have an information stand at the April 2016 Augusta Markets.

^ Your experience including the speeds actually achieved over the nbn™ network depends on the technology over which services are delivered to your premises and some factors outside nbn’s control like your equipment quality, software broadband plans and how your service provider designs its network.

How to switch

It’s easy to switch to the nbn™ network:

1. Contact a phone or internet provider

2. Ask about switching your phone or internet to the nbn™ network

3. Choose a plan that best suits your needs

4. Visit nbn.com.au/switch to see a list of providers in your area.

NB. You will be asked if you require a battery backup.  If you have an alarm system, medical alarm, autodialler or emergency call button or anything similar please mention this to your internet provider.  Click here to register your medical alarm.  Once you have confirmed your plan, your internet provider will arrange for a technician to install the inside nbn hardware required, which will be connected to your outside nbn box (in most instances this is installed prior to your connection to the nbn - if the outside nbn box hasn't been installed your internet provider can arrange the installation of the outside box).  You will be required to connect your modem and equipment to the inside nbn connection box.  Please click here for Frequently Asked Questions around installation.

National Broadband Network Flyer(2557 kb)

Copper network disconnection

The nbn™ network is replacing most existing landline phone and internet networks in your area.  To keep using affected services, switch them to the nbn™ network before they’re disconnected*.

The following services run over the existing network and will be impacted when the existing network is disconnected:

• Landline phones
• Landline internet
• Medical alarms & emergency call systems
• Monitored security alarms
• EFTPOS & ATMs
• Fax machines and TTY devices

* Services provided over the nbn™ network will be replacing phone and internet services provided over most of the existing landline networks, including copper and the majority of HFC networks within the fixed line footprint. Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected.

To find out if your services will be affected, please contact your current phone or internet provider. The disconnection date is subject to change. For more information, visit nbnco.com.au/switchoff or call 1800 687 626.