COVID-19 Rates Hardship

Port Augusta City Council acknowledges that many ratepayers are being impacted by current Government restrictions in relation to the COVID-19 pandemic.

Please note:

  • Port Augusta City Council will not be initiating debt collection action at this time to ratepayers who have not paid their 3rd Quarter rates. Existing debt collection actions will continue.
  • 4th Quarter rates notices will be sent to ratepayers as it is a legislative requirement.
  • 4th Quarter fines and interest will be applied, then may be remitted on a case by case basis, based on an individual assessment of the ratepayers situation.

Port Augusta City Council is committed to assisting ratepayers who are experiencing financial hardship during COVID-19 to make mutually acceptable payments with the aim to clear their outstanding and ongoing rates debt in a planned and efficient manner.

If you are experiencing hardship, please contact Council by phoning (08) 8641 9100 for a confidential discussion or complete the on-line form linked below regarding the impact of COVID-19 on your ability to pay your 2019/2020 rates to enable assessment of your individual circumstances to be undertaken.

If you have recently made contact with Council, it would be appreciated if you could complete and submit the on-line form or phone Council for a further assessment discussion.

Complete the Form Online